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Large corporations and small business alike rely on Advanced
Network Solutions for ongoing technical consulting and
support. We understand our customers’ dependence
on critical systems. By partnering with our customers’ in-house
staffs, ANS insures that computer systems and critical
business applications are up and running providing enhanced
productivity and reliable performance.
To provide easy access to technical consulting and support,
ANS offers clients an innovative payment option, known
as the Value Service Plan (VSP). This
program gives you a FREE service bonus, the best technical
support, plus more:
- 5-15% More Labor Dollars Free - depending on VSP Service
Pla Level
- Priority Service
- Phone/Remote Support
- Free Remote Assistance Software
- 15 Minute Billing Increment for Phone/Remote Support
(Normal 1 Hour Min. Phone, 4 Hour Min. On-Site)
- Simplified Billing - Single Invoice
- No Expiration Date
Bronze Value Service Plan (Default)
VSP2K = $2,000 (Save
5% off our regular rates, gives you $100
in free service)
VSP5K = $5,000 (Save
10% off our regular rates, gives you $500 in
free service)
VSP10K = $10,000
(Save 15% off our regular rates, gives you $1,500
in free service)
Silver Value Service Plan - 4hr response time M-F 8am-6pm
EST, Bronze prices plus 10% premium.
Gold Value Service Plan - 2hr response time 24x7, Bronze
plus 15% premium
For example, if you purchase Bronze VSP5K, you pay $5,000
in advance but receive $5,500 worth of service with the
10% free bonus. If your purchase a Silver VSP5K,
you pay $5,500 and receive $5,500 worth of service with
4 hour response time guaranteed. As services are performed,
charges are deducted from your VSP account. In
addition to saving money, you save time writing checks
each month. And,
simple account statements keep you informed of account
balance.
VSPs are paid in full at time of purchase and cannot be
used for purchases of hardware or software; however, there
is no expiration or time on account utilization. Many companies
only offer limited annual support plans that are not cost
efficient. With the Value Service Plan, you can simply
budgeting for services to cover anticipated needs today
- and tomorrow with no time limits.
With ANS’ Value Service Plans, you
company will receive continuous, quality service with one
check.
Standard Response Times
Bronze Level Value Service Plans –best effort timely
response M-F, 8am-6pm EST, Priority over non-VSP Clients
Silver Level Value Service Plans – 4 hour response call back M-F, 8am-6pm
EST, Priority over non-VSP Clients
Gold Level Value Service Plans –2 hour response call back, 24x7, Priority
over non-VSP Clients
For more information regarding
the Value Service Plans, contact
ANS or call 330-645-4266.
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